h2 strong Role Overview /strong /h2 p The Associate, Marketing will support the execution of Modern Animal’s lifecycle and retention strategies across CRM, review platforms, and broader retention initiatives. This role is responsible for bringing strategy to life, owning day-to-day execution across email/SMS, review management, member experience initiatives, and reporting. This is an ideal role for someone highly detail-oriented, organized, and eager to grow within lifecycle marketing and member experience. /p h2 strong Key Responsibilities /strong /h2 p Lifecycle amp; CRM Execution /p ul li Execute email, SMS, and push campaigns across the member lifecycle (onboarding, engagement, retention) /li li Build and QA campaigns within CRM platforms /li li Support journey optimization through testing and iteration /li /ul p Reviews amp; Reputation Management /p ul li Support strategy and execution of Google and Yelp review programs /li li Monitor review trends and assist in surfacing insights to inform clinic-level improvements /li li Partner cross-functionally to ensure timely responses and escalation tracking /li /ul p Member Experience Reporting /p ul li Assist in building and maintaining monthly reporting (NPS, app ratings, third-party reviews, churn drivers) /li li Identify trends and flag outliers across clinics and regions while proposing strategies to tackle the issues they uncover /li /ul p Cross-Functional Support /p ul li Partner with Operations, Technology, and Care team…
The full listing, requirements, and application form are on Modern Animal's careers site.
Source: https://app.careerpuck.com/job-board/modernanimal/job/5991049004?gh_jid=5991049004
Aggregated from Modern Animal's official careers feed, last checked 29 Jul 2026. If the role has been filled, it disappears from vetmedjobs.org on the next morning refresh.