p nbsp; /p p strong POSITION SUMMARY: /strong /p p nbsp;The Customer Service Representative (CSR) actively recruits new clients br and promotes hospital services. Schedules client visits and drives the flow of clients and pets br through the hospital to aid the productivity of the veterinary medical team. Ensures good br communication with the clients, and coordinates the care of the pets, influencing clients to return br and refer their friends and families. /p p strong WHAT YOU’LL DO (Essential Functions): /strong /p p br • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, br and Fun br • Maintain knowledge of the services the hospital provides and utilizes the information to br promote the hospital’s services and products to existing and prospective customers br • Welcome clients and pets, ensuring that they are comfortable in the hospital, and br educating the clients about preventative care and pet health needs br • Assist incoming clients. Document and enter the pet’s history, requested services, and br other pertinent information within the practice management software br • Direct the flow of clients and pets to ensure superior client care and maximum productivity br of the veterinary medical team br • Answer basic questions from clients on the phone and in person, act as an initial triage to br determine patient’s service needs. Refer the patient to the appropriate veterinary staff as br needed br • Schedule client appointments…
The full listing, requirements, and application form are on Lakefield Veterinary Group's careers site.
Source: https://job-boards.greenhouse.io/lakefieldveterinarygroup/jobs/4244259009
Aggregated from Lakefield Veterinary Group's official careers feed, last checked 29 Jul 2026. If the role has been filled, it disappears from vetmedjobs.org on the next morning refresh.